Problem | Possible Cause | Possible Solutions |
Door gasket does not seal properly. | Seal has come loose | Reseal gasket as per instructions |
Unit is not level | Level the unit as per instructions | |
Door does not hang straight | Adjust door hinges as per instructions | |
Door warped in transit | Leave door open in new surroundings for 48 hours. (More Information) |
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Unit will not start | PDT/PDT Junior Thermostat delay | Leave unit on… wait twenty minutes… should start |
Tripped breaker | Locate electrical panel, reset breaker | |
Temperature setting | Turn down thermostat to lower temperature | |
Wine probe connections | Assure probe line is not stretched out too much | |
Unit runs constantly | Thermostat set too low | The unit is only designed to cool to 50°F and 30°F cooler than temperature of the room it is in |
Cabinet recently loaded with wine | It may take several weeks to reach optimal storage temperature | |
Ambient temperature of room too high | Unit may simply need to run | |
Inadequate ventilation | Install some type of ventilation equipment | |
Door gasket not sealing properly | See door gaskets |
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Unit is not cooling | Door gaskets not sealing | See door gaskets |
Thermostat not adjusted correctly | Adjust thermostat to lower temperature | |
Thermostat not operating | Follow Bypass Plug procedure | |
Low on Freon | Unit may need to be serviced by a technician | |
Temperature variation between top/bottom of cabinet | Unit not operating | See Temperature Equalizer |
Cooling unit ices up | Unit running constantly | See section on running constantly (above) |
Other cause | Unplug for 24 hours, then restart. If problem persists, unit may need to be serviced by a technician | |
Unit makes clicking noise during startup | Not enough power to start unit | Assure dedicated 15 amp circuit. Check voltage to outlet |
Unit makes a sizzling noise | As the WhisperKOOL unit is running, it will develop condensation and the water will drain into a pan. As the pan heats up, you will hear this crackling noise as water drips onto the pan. | The noise will go away after a couple of weeks. |